Leadership Central: step 20

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I’ll be seeing all the people from this year’s Marketing Leaders Programme soon for a catch-up. It’ll be interesting. They each left the Programme with a clear picture of what they were going to practise to grow themselves as bold marketing leaders. They left with great energy and good intentions. So how many will have carried forward the energy and applied themselves? We’ll soon see and I’ll let you know.

One of the key questions I’ll ask is ‘how well have you built your Support Team who know how you want to grow and so what you’re practising?’

How do you score in this regard? Would you say you have a Support Team? Do you have people who know what you’re working on to grow as a leader? If not, experience tells me you are really holding yourself back from growing into the leader you could be. What could you do this week to let more people in to support you?

If you haven’t managed to read the previous steps, please click here to catch up. Steve Radcliffe

Posted: September 7th, 2010 | Author: stuart.treasure | Filed under: Leadership Central, leadership | Tags: , , , | Leave a Comment »


Meet our Young Marketer of the Year, Ewa Czapracka

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Ewa will be speaking at The Marketing Society Awards for Excellence Showcase in Birmingham on 22 September. Until then, here’s the interview we ran with her when she was named Young Marketer of the Year

What’s your golden rule?

Always believe in yourself, don’t be scared to try new things. And don’t be too hard on yourself when something doesn’t go to plan: focus on finding a solution. Oh, and eat lots and lots of good food…

Who has been your biggest influence?

This sounds cheesy but my boss Ella Tracey and my dad! Both are incredibly hardworking and optimistic individuals who always inspire me to try new things, be positive and have no fear. I wouldn’t be in England if it wasn’t for my dad and I wouldn’t be accepting a marketing award if it wasn’t for Ella.

What’s the smartest business idea you’ve ever had?

There was a period when the company had very high sales targets to achieve and I had very little money to spend. I had to make significant budget cuts but still meet the targets. I then came up with lots of different cost saving ideas, which allowed me to continue with my marketing activity at a fraction of the cost.

One of them was finding a cost-effective way of sending out direct mail. Royal Mail’s online mailing service is ideal for small and medium businesses. It allows you to select the customers by postcode/income/gender/age, then upload your own artwork and finally print and post professional marketing pieces the same day for next day delivery from as little as 76p per customer. The service is incredibly flexible – it lets you mail one potential customer if you want, or thousands.

It allowed me to test a whole host of brand and promotional messages until I knew, not only what got the highest response rate but also delivered the highest sales. Using Royal Mail’s online service was instrumental in helping me quadruple the size of our customer database.

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Posted: August 31st, 2010 | Author: elen.lewis | Filed under: Leadership Central | Tags: , , , | Comments Off


Leadership Central: step 19

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We can spend a lot of time thinking about ourselves and how we are doing as a leader. But here’s another place to look. Ultimately, your leadership shows up in your impact on others. So why not have a good look there? One of my favourite writers, Larry Bossidy, guides you nicely:

“How am I doing as a leader? The answer is how are the people you lead doing. Do they learn? Do they visit customers? Do they manage conflict? Do they initiate change? Are they growing and getting promoted? You won’t remember when you retire what you did in the first quarter of 2009, or the third. What you’ll remember is how many people you developed. When confused as to how you’re doing as a leader, find out how the people you lead are doing. You’ll know the answer.”

Not many of us fully grasp the difference we are making to others and the impact we can have on them. Notice your impact on others this week and make it even more positive and liberating.

If you haven’t managed to read the previous steps, please click here to catch up. Steve Radcliffe

Posted: August 31st, 2010 | Author: stuart.treasure | Filed under: Leadership Central | Tags: , , | Leave a Comment »


Leadership Central: step 18

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Alex Batchelor, the Society’s Chairman, has rumbled me! In his review of my book on Amazon, he writes that “FED (Future Engage Deliver) is a genuinely great tool…. for every leadership situation. But I suspect that Steve really wants people to use FED to make their lives better, rather than just read about it!”

I do want to help you be a bolder leader but I believe you’ll do this if you live a fuller life. This is why this week the message is please, please avoid the 5 regrets heard most by a nurse who spent years with the dying:

1. I wish I’d had the courage to live a life true to myself, not the life others expected of me.

2. I wish I hadn’t worked so hard.

3. I wish I’d had the courage to express my feelings.

4. I wish I had stayed in touch with my friends.

5. I wish that I had let myself be happier.

Which regrets might you be headed for? What changes can you make to avoid them?

If you haven’t managed to read the previous steps, please click here to catch up. Steve Radcliffe

Posted: August 24th, 2010 | Author: Glen Dower | Filed under: Leadership Central | Tags: , , , | Leave a Comment »


Leadership Central: step 17

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In a recent interview, Dizzee Rascal was talking about how he’d grown and at one point he said ‘So coming out of that has taken a lot of work to steer myself into things that really matter.’

I thought ‘blimey, you’re not alone!’ At times the world seems to be designed to take us away from ‘things that really matter’.  I meet people all the time who work hard and long but have lost sight of what really matters to them. To consistently be a bold leader, you not only need to be in touch with what matters to you, you then need to make sure that this then guides where you spend your time and put your energy.

How are you doing in this regard?

1.     First, how instantly are you in touch with what really matters to you a) out of work and then b) in work? It’ll help if you write this down.

2.     Then, how well is your time and energy spent on what really matters to you?

If your answers aren’t the ones you wish, what are you going to do about it?

If you haven’t managed to read the previous steps, please click here to catch up. Steve Radcliffe

Posted: August 10th, 2010 | Author: stuart.treasure | Filed under: Leadership Central, leadership | Tags: , , | Leave a Comment »


Moving On with Nimai Swaroop

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In the first of an occasional feature focusing on one of our members moving into a new job, we talk to Nimai Swaroop, former head of recruitment marketing EMEAR, Shell who starts his new role as group head of recruitment branding & marketing at RBS this month

What was your most challenging moment at Shell?

The cultural challenge in getting the organisation to fully understand and embrace the value of building our employer brand and the benefits it brings to both business and employees.

What did your time at Shell teach you about marketing leadership?

To stand firm in what you believe, understand what the future looks like, engage your people and lead the way.

As you move onto pastures new, what do you feel you have taken away from Shell that you can apply to RBS?

A strong ethos of how working with a diverse set of people can help you achieve your goals through continuous improvement, challenge and innovation. 

What excites you most about your new role?

To build a world class Recruitment Marketing Function and strive for marketing excellence in all we do.

What’s been the biggest failure in your career and what did you learn from it?

Don’t be fooled by lots of data, often experience will lead you to the right decision supported by what your customers tell you.

Are you moving on? Get in touch with editor Elen Lewis if you’d like to feature in Moving On

Posted: July 16th, 2010 | Author: will.armstrong | Filed under: Leadership Central, Moving on | Tags: , , , , | Leave a Comment »


An Interview with our president Roisin Donnelly

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We’re most excited to announce that The Marketing Society will be joining the first ever Edinburgh Intenational Marketing Festival on 23 August 2010 at The Assembly Rooms, Edinburgh. The Day will be chaired by our own president, P&G’s Roisin Donnelly, until then here’s an interview where Roisin tells us a secret about dancing and says she wants marketing leaders to make more risks in what they do.

What advice do you offer to marketers at the beginning of their career?
My advice is simple. Get close to your consumer, not just how they perceive your brand but you need a deep 360 degree immersion into their whole life, including their hopes and dreams. Also deeply understand what your consumer thinks of your competitors and how they perceive your retail trade partners. The better you understand your consumer, the more successful your brand will be.

What was the most valuable lesson you have learnt during your marketing career?

Invest in people and build a diverse organization. Diversity in gender, nationality and style drives innovation. Working in California on P&G’s North and Latin American fragrance business I saw at first hand the value of diversity. Since returning to the UK, I have focused on creating a diverse UK & Ireland Marketing team and we now have 17 nationalities and of course both genders and many styles. This really drives great creativity and successful business results as well as making a fun place to work.

How do marketers need to change to face the challenges of the future?

We need to be more innovative in our marketing and our products. Our consumers are more demanding and want great performance and great value. Time is one of their most precious commodities and we need to make our products perform better to save time and make life a little bit better. We also need to look at creating new marketing models which are relevant to our consumers and reach them where and when they are most receptive.

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Posted: July 15th, 2010 | Author: will.armstrong | Filed under: Leadership Central, Q+A, Uncategorized | Tags: , , , , , | Leave a Comment »


The Big Fish Inside – six challenger CEOs talk

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Mark Barden from The Challenger Project spends an evening with six Challenger CEOs to discuss and understand the relationship between a committed internal culture and successful external marketing campaigns. And develops a strategy to help us achieve both.

On Wednesday evening June 16th, four CMOs and two CEOs walked into a downtown San Francisco restaurant to debate the following:

The strongest, most enduring, and inspiring brands are not built by marketing campaigns alone. Perhaps more important is the shared culture they create among the people who live the brand’s mission. There must be a strong connection between internal culture and external promise. In your experience as a CMO/CEO of the business, what are the best practices you have seen in ensuring alignment between these two: brand promise and internal culture (and perhaps a few ‘less than best’ that we could learn from)?

Attendees were:

Gary Briggs, CEO of Plastic Jungle, former CMO of ebay
Alastair Dorward, former founding CEO of Method, now starting up another company
Kerri Martin, former CMO of MINI for first 5 years of launch, then VW, now running the Gallo business for BBDO
Kevin McSpadden, former CMO of Timbuktu and now founder of Think Brand New
Rhonda Ramlo, just recently CMO of Dreyer’s
Amy Schoening, former CMO of Gap, Inc now founder True Story Branding
Peter Boland, Managing Director, Black Rock
Caroline McNally, Director, Marketing, iShares

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Posted: July 15th, 2010 | Author: elen.lewis | Filed under: Customer Stream, Growth Drivers, Leadership Central, challenger project | Tags: , , | Leave a Comment »


The Marketing Festival

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We’re most excited to announce that The Marketing Society will be joining the first ever Edinburgh Internationl on 23 August 2010 at The Assembly Rooms, Edinburgh.

Marketing Festival

The Marketing Society Day at the Edinburgh International Marketing Festival

The Day will be chaired by our own president, P&G’s Roisin Donnelly and will feature world class speakers including Gerry O’Donnell, global brand director, The Famous Grouse, Peter Fisk, author of Marketing Genius, Jo Kenrick, brand director, Start and Roger Williams, deputy director, marketing and digital, Scottish Government. Evening entertainment will include cabaret singer Ali McGregor and The Late Late Show.

This is a unique opport

unity to celebrate the sparkle of marketing and enjoy the explosion of creative energy in Scotland’s capital city.

Book before 30 July to take advantage of our special early bird member rates.

The Day Unfolds

9.15am Welcome to The Day
Roisin Donnelly, president of The Marketing Society and corporate marketing director of Proctor & Gamble

Roisin will introduce the morning session which will consider marketing as a force for good – exploring the concept that maximising profits and social responsibility are not necessarily mutual exclusive – as the highly successful Ariel Turn to 30 campaign demonstrated.

A keen debater at Glasgow University, where Roisin has battled with the likes of Charles Kennedy and Liam Fox, she will be more than capable of keeping the morning’s speakers in order.

9.30am Marketing for good
Roger Williams, deputy director, marketing and digital, Scottish Government

Roger has had a distinguished career in PR, working in the Department of Trade and Industry before joining Chevron, then Clydesdale Bank. In 1998 he was recruited to the Scottish Office on the eve of devolution. He heads up the department at The Scottish Government which was awarded Marketing Team of the Year at the Marketing Society Star Awards this year.

Roger will discuss the commitment of the Scottish Government to developing effective social marketing and will introduce some award-winning case studies from The Bridge, Union and Leith before opening an exhibition to showcase this work.

10.30am A sustainable start
Jo Kenrick, brand director, Start

Jo brings a stark message from HRH Prince Charles – start to change your marketing plans or there will be no future for you, your organisation or your planet. She will also tell you what she and Prince Charles are doing about it.

Jo has an impressive career in marketing with senior roles at Pepsi, Mars, Asda, Woolworths Wilcon, Camelot, The National Lottery and most recently B&Q.

11.15am Debate of The Day:
Marketing can save the planet!

Chair: Roisin Donnelly

For: Jo Kenrick, Start and Peter Fisk author of People Planet Profit

Against: Gerry O’Donnell, The Edrington Group, Kenny Harris, Headsurf
Gerry and Kenny have helped develop many programmes of debates for the Marketing Society. Gerry is Global Brand Director of The Famous Grouse, which won Best Scottish Brand at the 2009 Star Awards, while Kenny – well known as a speaker and stand-up comedian – heads creative thinking consultancy Headsurf.

The Creative Spark: The Art of Marketing

2pm Introduction
Ewan Colville, VisitScotland
Featuring a musical interlude from Antonia.

2.15pm Gaga to Guggenheim: The new art of marketing

Peter Fisk, author of Marketing Genius
It’s time for marketing to get back to its creative roots – authentic, engaging, intuitive. Peter will inspire you to rediscover your creativity, the yang to match your ying, and the power of your right-brain. He explores a new generation of markets leaders emerging around the world – from Alibaba to Apple, Samsung to Shanghai Tang and Zappos to Zipcars – and looks at how they build brands and market them to touch people more deeply, enabling them to do more for themselves and society. He will also preview the world’s 50 most creative businesses which feature in his new book Creative Genius: Innovation from the Future Back.

Founder of GeniusWorks, Peter is a highly experienced marketer, speaker and author. He leads The Marketing Fast Track, the Marketing Society’s professional development programme. He will be leading a full day of creative inspiration on 8th September with The New Marketing Masterclass Series at RBS Gogarburn Conference Centre, Edinburgh.

3pm Ideas without Money
Pipe Stein, Notable, Montevideo

Discover how to make a big impact with limited budgets. Pipe is founder and Creative Director of one of Uruguay’s top agencies and this year’s winner of the Grands Prix at ‘Desachate’ in Uruguay and the Latin American Wave Festival in Brazil.

Previously with Ogilvy, he is Chairman of the Independent Communications Agency Network and well known for his lectures and presentations in Spain and across South America.

3.30pm The Awakening Consumer
Jimmie Stone, founder and creative director, Green Team, New York

Originally from Venezuela, Jimmie began his career at McCann-Erickson Uruguay working with Nestle, Coca Cola and Conrad Hotels. For the last 10 years he has helped shape Green Team’s mission to awaken brands including Johnson & Johnson, WWF and VisitScotland, positioning them to succeed in a world that demands authenticity and responsibility.

In Jimmie’s own words “This is indeed the era of ‘Purpose Branding’. We’ve gone from interconnected to interdependent to interlocked, and consumers are awakening to their own role as marketers. Brands that understand and embrace this are best poised for success.” Jimmie has won numerous awards, including the United Nations Integrity in Advertising Award. He is also the proud owner of a 21st century kilt.

4.15pm Discussion of The Day
Can marketing really be art?
Hugh Burkitt, chief executive of the Marketing Society

Hugh will lead a discussion on art in marketing with Peter Fisk, Pipe Stein and Jimmie Stone providing some examples to provoke thinking and ignite the imagination. Hugh started his career with Unilever, working on Bird’s Eye, before moving into advertising – first with CDP then founding Burkitt Weinreich Bryant which he chaired as Burkitt DDB.

As Chief Executive, Hugh has been responsible for the launch of the Society’s Manifesto for Marketing, Marketing Fast Track and Marketing Leaders Programme.

4.45pm The Edinburgh Festival
Marketing Star Award

The coveted Star will be awarded to the show or event which has demonstrated marketing excellence through innovation, effective promotion and great results. Email your nomination, in less than 100 words, by 16th August to caroline@marketingsociety.co.uk

5pm Delegate drinks reception
Sponsored by Bulmers

The big bang: The Day turns to night…

7pm The Class of 2010:
Associate Member Meeting

The Marketing Society Associate Member Programme is a forum for young marketers, under 30 years of age. Ken Grier of sponsors The Edrington Group will launch the programme for the year. Ken recently won a Marketing Star of the Year following the successful repositioning of The Macallan as a luxury icon brand in key markets across the world. If you are under 30 with more than three years’ marketing experience and would like to be part of the Programme please email caroline@marketingsociety.co.uk by the end of July.

From 7pm Exclusive Supper Room Drinks Party
sponsored by Bulmer’s

Members and guests of The Marketing Society are invited to hang out, and chill out, at the coolest bar on the Fringe.

8pm Ali McGregor’s Jazz Cigarette

Ali makes a welcome return with classic jazz ballad and sassy blues made famous by Billie, Ella and Britney, traversing the world of opera and popular culture as an awardwinning principal with Opera Australia or as a regular guest of ABC TV’s Spicks and Specks.

“ …stunning, seldom does one find such grace and energy combined in one voice.”
Herald Sun (Australia)

“ I don’t think there was a woman in the audience who didn’t want to be her, nor a man who didn’t just want her.” Independent Weekly

10pm Post me to the Fringe
Will Armstrong and Matt Bonner

Festival goers travel from all over the world to get to Edinburgh. A pair of individuals from Brighton will set out to arrive like no one else will do in 2010.

Will Armstrong, a Marketing Assistant with The Marketing Society, will plant himself in a box and be posting himself from Brighton to Edinburgh to understand what some of the 84 million daily letters go through to get from A to B; using a flip cam to capture the moment.

Matt Bonner, a musician, will travel with his guitar from Brighton, using only public buses and has given himself the challenge of completing the task in six days before their first show at Espionage, Victoria Street at 1pm from 6 – 20 August.

The show will foretell the tales of wisdom and plight bought by both posting and busing-it to Edinburgh. In a documentary set to show you how not to do it, Will and Matt will be highlighting the effort of all Fringe goers and performers alike.

“Will is creative, nuts and off the wall, but that is the show” Gemma Greaves, The Marketing Society

“Matt is a brilliant writer with a great voice and can really get a crowd going” Brighton Calling
And back into morning..

12.15am The Late Late Show
Paul Zenon and Mikelangelo

The bastard sons of La Clique present the essential Fringe late night comedy show

Slip between the sheets for a nightcap with lounge wizard Paul Zenon (Channel 4 trickster) and celebrated crooner Mikelangelo (of the Black Sea Gentleman), Curl up on a mattress over-stuffed with dreamy special guests from the hottest shows on the Fringe

“Brilliantly entertaining , refreshingly different bundle of laughs” The Scotsman

Speakers

Roisin Donnelly
corporate marketing director and head of marketing, Procter & Gamble UK and Ireland
Roisin is responsible for marketing on all P&G brands, including the Gillette portfolio.

Roger Williams
deputy director, marketing and digital, Scottish Government

Roger’s career in PR, media relations, public affairs, and marketing spans both the private and public sector.

Jo Kenrick
brand director, Start

Jo is the Brand Director for Start, the Prince of Wales’ initiative on sustainability, and is also the chair of the Marketing Society’s sustainability workstream.


Peter Fisk
founder, The Genius Works

Peter is an inspirational author, speaker and business advisor.

Gerry O’Donnell
director, The Famous Grouse

Gerry is currently the Director of The Famous Grouse, managing the global brand team in Perth.

Pipe Stein
founder and director, Notable Publicidad

Pipe Stein is founder and Director of Notable Publicidad, one of the largest and most successful agencies in Uruguay.

Jimmie Stone
partner, chief creative strategist, Green Team

Originally from Venezuela, Jimmie began his career at McCann-Erickson Uruguay as an Art Director, leading the charge on brands such as Nestlé, Coca-Cola and Conrad Hotels.

Hugh Burkitt
chief executive, The Marketing Society
As Chief Executive, Hugh has been responsible for the launch of the Society’s Manifesto for Marketing, the Marketing Fast Track professional development scheme, and the Marketing Leaders Programme for aspiring marketing directors.

Ken Grier
director of Malts, The Edrington Group
Ken heads up the global marketing team responsible for The Macallan and Highland Park and is a director of The Macallan Distillers, Highland Distillers and the Scotch Whisky Heritage Centre.

Ali McGregor
Ali McGregor traverses the worlds of opera and popular culture like no other, either as an award winning principal Soprano with Opera Australia; as a regular cabaret performer in The Famous Spiegeltent around the world; or as a regular guest on ABC TV’s ‘Spicks & Specks’.

Glen Gribbon
managing director, Vets Now Emergency
Glen joined the company in September 2008 as Managing Director for Vets Now Emergency.


Location
The Assembly Rooms
George Street
Edinburgh
EH2 2LR
Location

Posted: July 14th, 2010 | Author: Glen Dower | Filed under: Event, Leadership Central, Market Leader, Uncategorized | Tags: , , , , , , | Leave a Comment »


Leadership Central: step 15

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I hope you saw some excellent guidance to you being a bolder marketing leader in an article on the Society blog last week. The article is about Steve Jobs but it’s also about you and thousands of other leaders who we’ve seen make a difference. When you’re at your biggest, boldest best you are like Jobs in three ways.

1.    Future: you have “a passionate zeal” for the Future of your product or service.

2.    Engage: you are “telling a brand story based on this passion to your employees, customers and the wider world”.

3.    Deliver: “And if you only help generate a fraction of that 2500% increase in stock price increase, you’ll still be a hero.” That is, you deliver.

You’ll find the three fundamentals of leading, Future, Engage and Deliver, in any story of leadership success. How do you score yourself on these three fundamental aspects of leading? On which front are you going to raise your game?

Posted: July 13th, 2010 | Author: will.armstrong | Filed under: Leadership Central | Tags: , , , | Leave a Comment »